Strategic Planning Working with key partners at HUDS and Harvard College, develop a strategic and proactive approach to programming and services that advances the mission of the College. This includes visionary leadership that manages extensive student feedback with broader House Life goals to create a program that strategically supports the community while managing program resources for efficiency and effectiveness. Shape a program that is innovative, on trend, customer driven and responsive. Engage the community in daily and broader-reaching dialogue about the meal plan experience. Utilize customer feedback and survey data to develop action plans and motivate teams to continuously improve. Set a team standard
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