The Director of Parking and Transportation Services is responsible for the development and administration of a comprehensive parking and transportation program for NC A&T State University campus. This position will be involved in the planning and implementation of the parking policy and program while providing strategic organizational leadership; fiscal oversight; strategic planning and operational implementation; business management; and policy development and recommendations to achieve goals and objectives. The department is responsible for the permitting for students, employees and visitors, event parking and parking compliance.

Due to the nature of services provided, the Director works closely with our business partners, Housing and Residence Life, Athletics, Police and Public Safety, Disability Services and other aspects of the campus community. Responsible for developing and implementing long-range renovation and equipment replacement plans; provides strategic direction for operations and revenue generation; responsible for personnel management (hiring, supervision, evaluation, professional development) and represent Parking and Transportation Services and Campus Enterprises on various committees, task forces and local, state, regional and national organizations. Also is responsible for adjudication of difficult cases, appeals process and resolving customer complaints.

1. At least seven (7) years of progressive Parking & Transportation management experience with at least five (5) in a University setting
2. Experience with transportation demand management (TDM)
3. Experience with parking management software and creation of ad hoc reports
4. Project Management certification and/or experience with design and construction of parking structure and lots
5. Process improvement certification or experience
6. Experience with sustainability initiatives with relation to Parking & Transportation Services
7. Master’s degree in Business Administration, Urban or Transportation Planning, Public Administration or related field preferred

Certified Administrator of Public Parking (CAPP)
Certified Parking Professional (CPP) by NPA