The Arizona Student Unions is seeking applicants for an Associate Director to provide leadership and direction to our Facilities & Operations Teams.
The Associate Director of Facilities & Operations will provide leadership and professional expertise in the planning and implementation of the Unions’ functions, facilities, and events. The incumbent will work with leadership, staff, retail operations and services, and other members of the campus community to collaboratively plan high-quality events and functions. The incumbent will help to identify and facilitate discussions and decisions about issues affecting planned events and will ensure high standards and campus-wide priorities are reflected in the planning and presentation of events.
The incumbent will interact with faculty, staff, students, donors to the Unions, visiting dignitaries, community members, etc. The incumbent will be responsible for providing intermediate and long-term direction to a multi-unit department and staff comprised of Student Union building management, facilities maintenance, safety/security, capital inventory, custodial, hospitality and the loading dock. The Associate Director is responsible for guiding and leading efforts to identify services and programs that best meet the needs of the university community.
Duties and Responsibilities:
Provide direction in the recruitment and hiring of all full-time staff, students, and temporary personnel functions directly or indirectly, this involves position description development for a diverse staff. Selection, hiring, training, supervision, motivation, mentoring, evaluation, counseling and grievance resolution.
Coordinate staff development opportunities including student staff training and recognition programs. Provide training, coaching and counseling to ensure that employee performance expectations are clearly communicated. Ensure that performance is appraised on a regular basis and is objectively measured. Support employee career development opportunities. Keep abreast of higher education trends as it relates to student engagement.
University Services and Facilities Student Union Facilities:
Provide leadership in master planning, major and minor capitol project management, and the proactive identification and implementation of strategic tactics and practices that continuously improves the quality, safety and cost effectiveness of all aspects of the departments.
Manage and provide leadership for facility maintenance, custodial and housekeeping services that provide and maintain a clean, attractive, comfortable, and safe environment in a 500,000 square foot plus Student Unions facility while offering comprehensive customer service.
Work closely with Programs, Event Services, Catering, Dining Services and Building Management to ensure that quality, multi-faceted audio-visual equipment and technical services are successfully operated in diverse multi-function spaces in the building; and that all event and meeting room set-up meets all scheduling needs.
Provide strategic insight of sustainability initiatives ensuring facility recording and participation in University established sustainability efforts.
Building Management and Hospitality:
Provide leadership, professional expertise and direction in the planning and execution of high quality events and functions that serve as catalysts in attracting patrons, customers and guests to the Unions. Examples include theatre events, art exhibits, lectures, panel discussions, themed events, games, tournaments, etc.
Building management which ensures that daily operations/events run smoothly and safely and provides a level of service and knowledge that defines the campus standard for performance.
Prepare year-end report(s), providing analysis and recommendations for future actions and improvements.
Student Union Loading Dock:
Loading dock management that ensures the smooth, safe and efficient operation of a busy receiving operation servicing multiple tenants including food service operations and programmatic functions of the Student Union.
Construction Project Management:
Manages preparation of complex projects, Request for Proposals (RFPs), proposal evaluation, consultant interviews and selection, fee negotiations, bid and contracts, and pre-bid and pre-construction meetings. Demonstrates successful project management and leadership by defining, developing and meeting project requirements, goals, budget and schedule.
Review, document and submit comments on pre-construction drawings with the department’s internal team.
Provides cost estimates for manpower, materials and equipment utilizing University purchasing guidelines and policies.
Reviews contracts, plans, and specifications for compliance with appropriate building codes and project requirements.
Monitors the construction progress schedule to meet the University’s needs.
Management and Operations:
Responsible for developing the operating budgets for all Operational departments including both fee-funded and revenue-producing areas (labor, equipment, supplies, utilities, contracts, insurance, etc.).
Assist Senior Director with budget projections related to reserve accounts. Develop, control and administer the annual Student Union Involvement operational budgets and ensure they are prudently managed.
Develop 10-year maintenance and facility plan for all Student Union and BookStore locations.
Some evening and weekend work required.
Other duties as assigned by the Senior Director.
Bachelor’s degree in a related field.
Minimum 5 years of relevant experience in building maintenance/building operations.
Demonstrated experience in project management, time management and organizational management with the ability to manage details of multiple and complex projects within firm schedules.
Fiscal and budget management knowledge and experience.
Leadership skills to provide vision, motivation and guidance to faculty, staff and volunteer leaders.
Excellent communication skills sufficient to express ideas and agreements concisely and persuasively, both orally and in writing to a variety of constituencies.
Computer skills with ability to use word processing and spreadsheet software and knowledge of desktop production and database systems and other project management software.
Ability to address complex issues utilizing a clear, thoughtful manner and to come to resolution quickly without jeopardizing the event or relationships with people involved.
Progressive supervisory experience.
Internal Number: A23845
About Arizona Student Unions, University of Arizona
The University of Arizona is one of the top 20 research universities in the nation, with a student enrollment of nearly 40,000, a faculty and staff of 10,500, and a 387-acre campus. The UA is the largest employer in Pima County and the fourth largest in Arizona. A 2004 economic financial study estimated that the University's financial impact on the state is about $2.3 billion.
The University of Arizona, a public, land-grant, research institution, has a three-fold mission of teaching, research and public service and is dedicated to preparing students for an increasingly diverse and technological world and to improving the quality of life for the people of Arizona and the nation. The University provides distinguished undergraduate, graduate and professional education; excels in basic and applied research, and creative achievement; and integrates these activities and achievements of regional, national and international significance into everyday life.