OHIO University is seeking a qualified applicant for a Senior Manager, Financial Systems within the Vice President for Finance and Administration division.
Established in 1804, OHIO University is the oldest public institution of higher learning in the state of Ohio and the first in the Northwest Territory. Located in the scenic Appalachian foothills, its classic residential campus in Athens, Ohio, is one of the most attractive in the nation.
This position is responsible for financial systems and related support services. Primary responsibilities will include the management of a team of business analysts responsible for the analysis, problem resolution and functional support of the University Financial and HR systems and reporting. In addition, this position works to ensure quality customer service to end users through efficient resolution of system issues and production of effective communication and training tools.
Duties will include:
1) Management of Financial Systems
a) Manage the operation of university financial enterprise applications (Oracle EBS , Jaggaer, SAP Concur, Cashnet, etc.), and their supporting tools, (WebADI/Report Manager, OBI , etc.)
b) Manage a team of business analysts with the overall following responsibilities:
i) Providing support and development of Oracle modules such as GL, Grants, AP/PO, AR, Cash Mgmt, eTax (for AR), Fixed Assets and SLA problems (WebADI functionality, COTS functionality, university specific customizations, 3rd applications and custom applications).
ii) Troubleshooting and resolving problems and issues in the operation of all of the modules
iii) Coordinating with IT Technical Development teams, and module owners to provide accurate and efficient problem resolution
iv) Performing analysis and leading testing coordination of patchsets and fixes supplied by vendor, or enhancements suggested by users or other module managers. Analysis should include effective and thorough analysis of possible impacts of proposed changes to ensure that minimal disruption to business operations and system users.
v) Building and implementing effective strategies which ensure overall data integrity.
vi) Identifying and proposing changes to system functionality or operating business processes for the purpose of enhancing customer service, reduction of cost, implementation of industry best practices, or compliance with audit or agency guidelines.
vii) Proposing changes to business processes and analyzing them for their potential impact on current operations. This infers precise documented communication with affected process owners and representative users.
viii) Creating and maintaining specification documents for proposed and all system changes. Documentation can include reports or presentations required for proposed changes.
ix) Assisting with month-end and year end close activities.
x) Working with modules for special projects such as upgrades; responsible for requirements gathering, testing, documentation, and implementation of new system setups. Responsible for developing functional specifications for new or modifications to interfaces or workflows within systems and for testing coordination for the financial modules, and for coordinating on environment planning with IT and Change Control for Production migrations.
2) Oversight of HR Systems and Reporting
a) Supervision of the Manager of HR Systems and the workstream supported by the HR/PR team ( EBS modules – HR including OAB , Self Service applications, ICD ; WorkForce, custom applications, and OBI )
b) Coordinate the collaboration of the Financial and HR teams for joint efforts/impact.
c) Reviews and approves design specifications for system changes and report designs to maintain consistency and standards across the systems and the team.
d) Provide similar oversight for HR initiatives, as required for Financial initiatives.
3) Financial Reporting
a) Collaborating with the IT OBI team to develop OBI reports and dashboards to meet the reporting needs of both the campus end users and functional back offices.
b) Oversight of all Financial OBI subject areas and establishment of reporting priorities
c) Ensure testing and validation of results is complete and approval of changes for deployment.
d) Respond to and resolve audit related requests and issues. These issues may result from: university internal audits, outside EDP audits, annual financial audits, A133 audit results, or independent sponsored agency audits. Needs to be able to provide requested information to the groups. Must also be able to recommend any corrective actions the university must take to remain compliant with audit organizations
4) Customer Service and Communications
a) Responsible for reviewing tickets to ensure accurate resolution of systems issues. Focus is placed on improving the customer experience with goal of improving service efficiency and quality. When warranted, system configuration and reporting should be reviewed to determine opportunities to improve system services.
b) Ensure that Financial Systems training is accurately reflected in training presentations, ensuring any system changes are reflected/updated in timely fashion.
c) Coordinate communications about systems changes made and/or pending to the campus community.
d) May be called upon to make presentations or deliver training to campus groups.
Supervision of other managers and analysts.