Summary: This position is responsible for developing, testing and maintaining reports for support units. Position partners with supported units to ensure reporting needs are appropriately addressed in an efficient and consistent process. Position maintains and reviews application security to ensure data is appropriately protected. Position works with functional users to support the application upgrade lifecycle. Position acts as a liaison between Information Systems and supported units.
Partners with functional users to gather business requirements and develop report Creates or enhances reports. Partners with users to test reports. Develops and executes detailed test plans to ensure that reports meet the original specifications and run efficiently, securely and correctly.
Responsible for developing and maintaining a formal description of supported unit metadata (i.e. data definitions, data models, data flow diagrams, etc.).
Develops, maintains and reviews application security access for departmental and campus users to ensure internal controls are maintained systematically and data is protected from unauthorized access.
Evaluates system impact as a result of available upgrades, including patches/fixes, and business change requests. Performs testing in collaboration with functional users, Information Systems, and third parties for supported application upgrades.
Leads the investigation and resolution of reporting issues encountered by users. Logs support incidents and coordinates timely problem resolution with user and/or Information Systems staff as needed.
Performs other related functions and duties as required.
Bachelor’s degree preferably in a business, accounting or computer science-related major and at least five years of experience implementing and/or maintaining ERP systems and related applications or an equivalent combination of education and experience is required. Prior experience in documenting, developing and testing reports is required. Knowledge of project management methodology and practices. Experience working in a finance or accounting function is preferred.
Knowledge, Skills, Abilities:
Knowledge of reporting applications, preferably Workday and/or Cognos, is required as is knowledge of best practice report development standards
Knowledge of Workday and Ellucian Banner and in particular the finance-related modules.
Ability to maintain the security and confidentiality of any proprietary or sensitive data in any medium regarding the university or its students, faculty, or staff
Knowledge of data warehousing, data modeling and ETL techniques is preferred.
Familiarity with higher education administration current best practices and leading edge technologies is strongly preferred
Knowledge of Microsoft Office (including Access and Visio) is required
Solid written and verbal communication skills are required; must have the interpersonal finesse to interact effectively within the organization and with external suppliers
Extreme organization skills, a detail orientation, and a proven ability to follow projects and issues through to completion are required
Ability to work in a team environment, both as a participant and project leader, is required
Must be comfortable in an environment that places high emphasis on continual improvement, teamwork, and excellent customer service
This position closes at 12:01 a.m. EST on January 17, 2019.
About Wake Forest University
Located in Winston Salem, North Carolina, Wake Forest University is a community of individuals who come to work each day with the goal of investing in the future, through our students. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. It is a place where your diversity – of culture, thinking, learning and leading – is sought and celebrated.