Administration, Auxiliary Services, Restaurant and Food Service
The Director of Dining Services (Director) is the chief steward of a complex food service enterprise that is guided by principles of quality, community, diversity, sustainability, holistic wellbeing, and safety. They will lead a large and diverse collection of units that touch all aspects of student and campus community life at this academically rigorous, residential liberal arts college. Reporting directly to the Vice President for Campus Life, the Director will be an experienced, student-centered visionary with substantial professional experience in all aspects of running a multi-disciplinary enterprise in a highly demanding environment.
The Director will have highly developed and effective relational skills, with a natural ability and passion for working closely with students, staff, and faculty across campus. They will bring substantial demonstrated experience in working effectively and affirmatively with a broadly diverse customer base and staff. To that end, the College has a strong preference for candidates with significant experience in complex higher education dining service enterprises.
The Director will inherit a self-operated program with an operating budget of over $12 million, and a staff of approximately 120 full- and part-time staff who are led by a seasoned senior management team. The College is seeking a leader who has the ability to mentor this team effectively to achieve even greater results in the coming years in the areas of fiscal management and robust business practices, culinary creativity and authenticity, and sustainable food procurement and waste reduction strategies. Highly qualified candidates will present a strong track record of expertise in complex fiscal system management and results-oriented budget stewardship.
Two aspects of the broad diversity of the Williams community have special bearing on the complexity of the department’s work: the diverse racial/ethnic/international backgrounds of our students, faculty and staff and the socio-economic diversity of our student body. The College’s various dining operations provide multiple physical hubs for the building and sustaining of community 19 hours per day during the academic year, and in service of a significant Conferences and events program over the summer. In this way, the Director and their team are responsible for the physical and developmental wellbeing and academic success of all students.
Bachelor’s degree in hospitality, food and nutrition, business, or an equivalent combination of experience and credentialing.
Minimum of eight years of experience in a multi-unit food service enterprise with increasing levels of management responsibility.
Master’s Degree in a relevant field.
Experience leading a collegiate food service dining program.
Training and/or certification in nutritional science and principles.
Training or certification in sanitation and/or food safety.
Successful candidates must possess the following:
Demonstrated successful supervisory, leadership, management, and team-building skills.
Strong decision-making ability, organizational, budgetary, and fiscal management skills.
Experience working with food management inventory and point-of-sale systems.
Possess excellent interpersonal skills including oral and written communication and presentation skills.
Demonstrated ability to establish and maintain effective working relationships with staff, customers and individuals from diverse backgrounds.
Williams is committed to enriching its educational experience and its culture through the diversity of its faculty and staff. Our expectation is that the successful candidate will excel at working in a community that is broadly diverse with regard to race, ethnicity, socioeconomic status, gender, nationality, sexual orientation, and religion. Applicants should highlight relevant experience with building, working with, and supporting a broadly diverse and inclusive community.
Beyond meeting fully its legal obligations for non-discrimination, Williams is committed to building a diverse and inclusive community where members from all backgrounds can live, learn, and thrive.
Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable.
Review of resumes will commence immediately and continue until the position is filled
About Williams College
JDRQUEST&CO is a global executive search firm dedicated to recruiting diverse top talent in higher education and hospitality. We apply over 20 years experience in placing top talent in hospitality companies and leading colleges and universities in the Americas, Europe and Asia.