Administration, Retail and Wholesale, Student Services
4 Year Degree
Position Description: The Campus Store Manager is responsible for coordinating the campus retail store in a manner that supports the educational, social, cultural, and recreational interests of the college while generating revenue, under the leadership of the Director of Auxiliary Services.
Organize and manage campus store operations to meet goals and objectives.
Establish and maintain policies and procedures to address operational and long-term goals, including cash handling, pricing standards, loss prevention, and customer relations for the campus store.
Reconcile and submit daily deposits for the campus store through the Accounting department.
Oversee all retail functions, including ordering, merchandising, receiving and inventory.
Establish and maintain controls for sales, accounts receivable, and accounts payable.
Improve the effectiveness and efficiency of the campus store, including any new software, internal controls, new electronic payment technologies, inventory, and customer service.
Develop and enhance the marketing processes for the Campus Store.
Work collaboratively with administration to prepare and monitor the annual store budget.
As necessary, meet with auditors to provide information for accuracy of inventory on an annual basis.
Assist the student work program (known as the WPO) with selection and recruitment of student crew members, and provide orientation and training for all student workers to support their professional and educational development.
Coordinate, communicate and monitor student work schedules, and approve student time cards by payroll schedule deadlines.
Maintain professional boundaries with student crew members.
Guide students through the learning and performance goals and evaluations process in a timely manner.
Attend WPO supervisor orientations and retreats, and collaborate with WPO staff to problem solve any student crew issues that may arise.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Maintain ongoing email correspondence and respond to voicemail inquiries.
Create, maintain and update digital records for the Campus Store including but not limited to documents, spreadsheets and databases.
Collaborate with other departments, staff, students and faculty to meet the needs of campus programs and services.
Provide exceptional and timely customer service to all internal and external stakeholders.
Director of Auxiliary Services
Part-time I, 30-39 hours/week
3-5 student crew members
Three of years of retail experience required. Experience managing campus store operations preferred.
GED or High School degree equivalent required. Bachelor’s Degree preferred.
Supervisory experience strongly preferred. Other experience providing training and guidance which demonstrates the knowledge, skills and abilities to perform the above duties considered.
Must possess a broad knowledge of retail sales operations and management, merchandising, computerized applications of Point-of-Sales; and accepted business and retail practices.
Must have effective verbal and written communication skills.
Must be self-motivated and have the initiative to work independently to meet deadlines and resolve issues.
Excellent computer skills are required, including proficiency with databases, spreadsheets and excellent word processing ability.
Willingness and ability to learn new tasks easily and ask questions.
Team player that shares a commitment to enhance the student experience.
Innovative and proactive in developing programs and outreach to students/families.
Commitment to diversity equity and inclusion.
The priority deadline for this position is Monday September 10, 2018 by 5 PM EST.
About Warren Wilson College
Warren Wilson College is the only national liberal arts college that fully integrates on-campus work and off-campus community engagement into its curriculum. In addition to its innovative experiential program, the College and its 750 students are known for their strong commitment to environmental sustainability, diversity and social justice. The college also features a top-ranked low-residency MFA Program for Writers and a summer-long Swannanoa Gathering of music and folk arts workshops.
Recognized for dedication to inclusivity by the Princeton Review—No. 2 “most LGBTQ-friendly” in the nation—Warren Wilson College is a Fiske Guide “best buy” and among College Magazine’s “top 10 greenest campuses.” Undergraduates represent 46 states and 16 countries, and the College contributes more than 58,000 hours to the community through collaborations with 257 service partners. With sought-after majors in environmental studies, creative writing, global studies and outdoor leadership, Warren Wilson College is a community of scholars producing graduates ready to change the world. Visit our website here for more information.