Sisters of Mercy of the Americas Mid-Atlantic Community
July 13, 2018
Full Time - Experienced
Community Operating Officer
Sisters of Mercy of the Americas Mid-Atlantic Community
The Sisters of Mercy of the Americas Mid-Atlantic Community is part of the Institute of the Sisters of Mercy of the Americas, an international community of nearly 2,700 Roman Catholic Sisters who sponsor and serve in more than 200 organizations dedicated to help those in need in the U.S., Central and South America, Jamaica, Guam, and the Philippines. The Mid-Atlantic Community is one of six geographic Mercy Communities, each a separate legal entity; five are based in the U.S. and one is overseas. A highly complex organization containing multiple corporate entities, the Mid-Atlantic Community comprises five Sisters of Mercy regional sites in Pennsylvania, New York, and New Jersey with its central administrative site located in Merion, Pennsylvania. The Mid-Atlantic Community currently has 740 Sisters of Mercy and more than 950 Mercy Associates and Companions in Mercy and employs more than 140 people across all facilities and locations. The Mid-Atlantic Community’s sponsored ministries include large and small social service agencies and other organizations.
The Mid-Atlantic Community Operating Officer (COO) is currently responsible for the overall administration, management, and implementation of organizational direction for the departments of Finance, Human Resources, Information Technology, Aging Services, Communications, Development, and Real Estate & Property Management in collaboration with the Community Leadership Team (CLT). Reporting to the President of the Community, the COO serves as a member of senior management and assists the President and the CLT with the implementation of the mission of the Sisters of Mercy, the Sisters of Mercy Commitment Statement, and the values and goals of the organization. In collaboration with the CLT, the COO oversees all aspects of operations and finance and is responsible for ensuring that the financial affairs of the Community are carried out in accordance with Canon Law as well as generally accepted accounting principles. The COO advises the President in matters relating to legal issues, finances, day-to-day overall operations, real estate, advancement, and affiliated Corporations. The COO currently oversees 13 directors and managers responsible for the operational areas of the Community.
The Sisters of Mercy have been going through massive structural change since consolidating 25 regional communities into six in 2009. Given the continuing demographic shift, the strategic decision has been made to evolve to one Mercy organization by 2023. As these changes occur, the Mid-Atlantic Community will move to align with the other regional Communities by transitioning its COO position to a combined COO/CFO role in 2018-2019. This combined role will provide leadership, supervision, and oversight to the Mid-Atlantic Community in working collaboratively across the Institute on identifying and implementing future functional systems and processes and moving to one global leadership team.
The Mid-Atlantic Community seeks a strategic and well-organized professional who will bring to this key leadership role strong operational experience, keen organizational and planning skills in operations and finance, a strong commitment to service and accountability, an eye for seeing the underlying systems that drive performance, and management experience in a complex non-profit setting. Flexibility, creativity, and patience will be needed, together with outstanding communications and relational skills, complemented by a collegial style that engenders trust and facilitates collaboration. The COO must be able to function as a good thought partner to the CLT and the Institute Chief Operating Officer, able to identify possibilities, options, and their implications and to anticipate issues that will require attention.
Requirements include outstanding operational expertise; a strong financial and business background; good technical understanding of the issues involving the maintenance of property and facilities, budget, financial and operational systems, and information technology. The COO must have a Bachelor’s degree from an accredited institution, and an MBA, MPA or similar relevant graduate degree with a strong business focus; experience in a lead finance and administrative role, such as CFO, Vice President for Finance and Administration, Executive Vice President, or role with similar breadth of financial and operational responsibility; and at least 10 years of experience in an executive management position. Experience with an organization that has gone through significant transition is desirable; strong supervisory experience; the ability to manage effectively in a distributed environment, and to mentor, motivate, and support employees; demonstrated sensitivity to and knowledge of cultural differences; ability to think conceptually and strategically; a combination of tenacity and patience; and understanding and support for the Sisters of Mercy, including their commitment to diversity and interculturality.
The Mid-Atlantic Community has retained the services of Diversified Search to assist in the search process. All communications will be treated confidentially. Nominations, inquiries, and applications (including a cover letter, resume, and the names of five references) should be directed electronically in confidence to MercyMidAtlanticCOO@divsearch.com.
Kim M. Morrisson, Ph.D., Senior Managing Director
Nancy Helfman, Vice President and Senior Associate
2005 Market Street, Suite 3300, Philadelphia, PA 19103