Purpose: Provide leadership, guidance and best practice recommendations to policies, procedures and training associated with the health, safety and security of the University interests abroad. This position has a University-wide scope which includes coordinating emergency response for student safety emergencies abroad.
Essential Functions: Policy development, review and implementation: Develop and interpret university-wide policies, procedures, and practices relating to student international travel, focusing on risk management, university liability, emergency preparedness, and crisis management. In partnership with key stakeholders, lead the comprehensive policy and guidance activities of the International Oversight Committee (IOC). Chair the Restricted Regions Subcommittee for reviewing travel requests to areas of elevated risk. Crisis management: Establish protocols and promote interdepartmental collaboration to effectively respond to crises, emergencies and critical incidents overseas. Lead the International Crisis Advisory Team (ICAT), responsible for providing evacuation decisions to university leadership during emergency or crisis situations. Supervise proactive emergency and contingency planning for UT international activities involving students abroad. Conduct after-action reviews following major crises. Serve as primary crisis manager for student emergencies abroad, working with insurers and emergency response providers as appropriate. Directly manage complex emergencies and collaborate closely with study abroad director and international program office leadership in the colleges when responding to student crises abroad. Share 24/7/365 coverage for international emergencies with key individuals in the International Office. Communication and Consulting: Conduct daily monitoring of world events, prominent health and safety issues and legal decisions affecting international programs in higher education. Communicate updates as needed. Oversee proactive risk assessment and analysis for international programming initiatives and for locations considered on the Restricted Regions list. Prepare reports to evaluate trends and assess services. Conduct international site visits upon request. Compliance: Lead the development and implementation of consistent international health, safety and compliance communication. Monitor compliance with the university international travel policies and all associated requirements, including student health and disciplinary eligibility screening. Coordinate with UT System risk and insurance units as needed. Liaise with intercampus units and external entities regarding new policies, practices or procedures, as appropriate. Training and Outreach: Develop international risk and safety protocols and training for students, researchers and program activities. Coordinate and lead various workshops related to health and safety (e.g., Faculty Health and Safety Workshop and International Travel Workshop). Manage the university travel registration process, websites and resources associated with international health and safety. Serve on campus committees as appropriate. Professional Development: Stay current with health, safety, security and risk management best practices pertaining to international education. Participate as an active member in PULSE and other professional networks. Make presentations pertaining to the field at conferences, as appropriate.Support the university legal compliance with various laws and regulations related to health and safety abroad including FERPA, HIPAA, Section 504 and the ADA, Title IX and Clery. Leadership and Supervision Manage, supervise and provide guidance to all assigned staff. Conduct annual performance evaluations. Recruit, hire and train new staff members. Oversee outreach efforts and effectiveness of work performed. Support the broader mission of the International Office through by serving on the International Office leadership team. Other related functions as assigned.
Required Qualifications: Bachelors degree. Seven years of relevant direct experience in higher education, international travel and security, 24/7 crisis management, risk management, global health, legal affairs, governmental or non-profit work, combined with significant international experience living, studying or working abroad. Demonstrated leadership ability. Demonstrated ability to remain calm in times of crisis. Ability to effectively prioritize, problem-solve and make quick and effective decisions. Ability to empathize and respond to the needs of various stakeholders. Excellent written, verbal, and interpersonal communication skills. Excellent organizational skills and attention to detail. Previous work experience associated with essential job functions. Equivalent combination of relevant education and experience may be substituted as appropriate. Equivalent combination of relevant education and experience may be substituted as appropriate. Preferred Qualifications: Masters or professional degree. Previous experience with relevant and progressively responsible experience in international risk management and analysis; experience coordinating across administrative units and working with faculty and university administration.
About The University of Texas at Austin
The University of Texas at Austin is a bold, ambitious leader. Ranked among the biggest and best research universities in the country, UT Austin is home to more than 51,000 students and 3,000 teaching faculty. Together we are working to change the world through groundbreaking research and cutting-edge teaching and learning techniques.
The International Office at the University of Texas at Austin is the central home for international student & scholar services, study abroad, English as a Second Language instruction, global risk and safety, and cross-disciplinary international projects, the International Office leads the development and implementation of the university’s international academic strategy.