Job Overview: Primary responsibilities for this position are to manage and process claims under the University and its affiliates' insurance policies and to assist the Office of Risk Management in the day to day operations of the department.
Essential Functions: 1) Process and manage claims under the Property and Casualty Program including but not limited to property, auto, general liability, educator's legal liability claims with a heavy emphasis on workers' compensation claims. Responsibilities include:
Workers Compensation A. Advise affected department/individual of the requirements under the workers’ compensation policy, assist with questions and provide the appropriate forms to the injured employee. B. Investigate and obtain relevant information regarding the claim including coordinating C. with Environmental Safety and Health, the injured employee's supervisor, physicians, Human Resources and other departments as appropriate. D. Submit claims to the insurance company and manage claim throughout the life cycle, including liaising with the insurance adjustor and claim's counsel if claim is in litigation. E. Meet with departments on campus to advise and ensure that supervisors are aware of policies related to injured employees. F. Work with supervisors, physicians, insurance company and other appropriate departments on campus to assist with return to work opportunities. G. Develop and maintain reports which show loss time, date returned to work, modified duty, etc. H. Attend claims review meetings with the broker and insurance company.
Property A. Investigate claims of damaged University property including site visits and coordinate with Facilities Management, Safety and Health and the affected department. B. Work with property insurance carrier to adjust the claim and obtain reimbursement for claims over the deductible. C. Advise the departments on polices related to deductibles and their responsibilities after a loss and requirements for obtaining reimbursement for damaged items. D. Develop and maintain detailed reports of all transactions related to each property loss. E. Review any contracts with third parties/vendors or leases in place to determine if recovery (subrogation) opportunities are available for damages.
General Liability, Auto and other claims A. Report claims to the appropriate insurance carrier. B. Investigate and obtain information about the claim to provide to the assigned insurance adjustor. C. Support the Associate Vice President for Risk Management in working with outside legal counsel for claims in litigation including assisting with discovery responses such as interrogatories or production of document requests, coordinating counsel with appropriate University witnesses or corporate designees. 2) Manage and organize certificates of insurance issued by the University, as well as certificates issued by outside vendors/consultants. Coordinate with the University broker to obtain certificates for approved contracts. Notify departments or outside vendors of the need for updated certificates. 3) Prepare loss reports for claims within the University's deductible and obtain loss reports from insurance carriers for all other claims. Review and analyze loss reports to determine trends and propose recommendations when necessary to reduce losses. Prepare customized loss analysis reports as requested. 4) Provide back up support to the department in reviewing certain contracts for insurance provisions for services provided to and by the University to determine if coverage is favorable in protecting the University. Advise departments of exposures when requirements cannot be met by either the vendor or University and recommend changes when necessary. Review certificates of insurance from consultants/vendors to determine if they meet the contract terms. Advise departments and/or vendors of changes that may be required. 5) Manage and maintain risk management files for the department and other administrative duties as assigned. 6) Participate in special projects or strategic projects and perform other duties as assigned.
Qualifications: 1. Bachelor's Degree from an accredited four-year college or university preferred. 2. Minimum of 5 years of relevant experience, predominantly in claims handling. 3. Excellent organizational and interpersonal skills, strong verbal and written communication skills, detail oriented and the ability to analyze information. 4. Ability to prioritize competing demands and function in an academic environment with a high volume of work. 5. Ability to work in an autonomous role with minimal supervision. 6. Knowledge of Microsoft Office software programs. 7. Knowledge of worker's compensation claims management preferred. 8. Ability to present information to various levels of the organization.
Supplemental Posting Information: Background investigations are required for all new hires as a condition of employment, after the job offer is made. Employment will be contingent upon the University's acceptance of the results of the background investigation.
Drexel University is an Equal Opportunity/Affirmative Action employer, welcomes individuals from diverse backgrounds and perspectives, and believes that an inclusive and respectful environment enriches the University community and the educational and employment experience of its members. The University prohibits discrimination against individuals on the basis of race, color, national origin, religion, sex, sexual orientation, disability, age, status as a veteran or special disabled veteran, gender identity or expression, genetic information, pregnancy, childbirth or related medical conditions and any other prohibited characteristic. Please visit our website to view all University Policies and Workplace Postings.
Application Process: All applicants must apply online through DrexelJobs to be considered. Interested, qualified candidates may apply online at: www.drexeljobs.com/applicants/Central?quickFind=81997, or visit www.drexeljobs.com and search for Risk and Claims Specialist. The requisition number is 8097.
For more information about Drexel University, please visit www.drexel.edu.
Drexel University was founded in Philadelphia in 1891 to provide educational opportunities for women and men of all backgrounds. Now, as a comprehensive research university with over 26,000 students across its 15 colleges and schools, Drexel’s strength in co-operative education, experiential learning, and translational research provides its students and faculty with excellent opportunities for car...eer success. Known for innovation and dramatic growth, Drexel has earned top rankings from U.S. News & World Report, appearing among its Top 100 National Universities for the past seven years and on its Best Colleges list for the past 11 years.