Drake University is seeking a motivated individual to manage the daily operations of the student accounts and cashier offices, including tuition and fee assessments, student billings, payment plans, payment processing, account holds, refunds, receivable and loan collections, and management of office staff. The Director, Student Account Services works directly with students and parents on financial matters and serves as a key liaison with several campus departments. Successful candidate will have the ability to supervise and direct, work collaboratively with others, and understand complex accounting and payment processing systems.
Directs operations of Student Accounts office, including assessments, billings, and third party payment arrangements. Responsible for accuracy of student A/R records, compliance with relevant federal regulations and University policies. Manages a student accounts staff.
Directs operations of Cashier office, including receipt and processing of payments from students, deposits from campus departments, electronic payments and wire transfers, student deposits, rent payments, and refund checks. Responsible for accuracy and integrity of cash handling, compliance with relevant federal regulations and University policies. Manages cashier staff.
Oversees collections of outstanding student A/R balances and loan balances, including student contacts, internal payment plans, and commercial collection agencies.
Prepare assigned account reconciliations. Assist with preparation of annual audit workpapers.
Provide support for software products used in Student Accounts/Cashier offices, including Banner AR and TouchNet.
Manages federal Perkins and HPSL loan programs and Drake private loan programs, ensuring compliance with relevant federal regulations and University policies.
Responsible for generation of annual 1098-T and 1042 tax statements and developing procedures to comply with relevant federal regulations.
Primary liaison from Student Accounts/Cashier area to other campus departments for meetings, projects and assistance.
Bachelor Degree in Accounting or related field preferred.
Drake University is recognized as one of the finest institutions of higher learning in the Midwest. A mid-sized, private university in Des Moines, Iowa, we offer the benefits and resources of a larger institution along with the advantages of intimate class sizes and close personal relationships. Our mission is to provide an exceptional learning environment that prepares students for meaningful personal lives, professional accomplishments, and responsible global citizenship.