Occupational Summary: Performs and coordinates work activities related to insurance and risk management for Duke University in the development, preparation, implementation and management of all risk management program initiatives, including the day-to-day operational requirements of the department.
Work Performed: Directs, coordinates, and manages all risk financing programs and monitors the programs selected for their ongoing application and effectiveness.
Identifies, collects and analyzes exposure information from Duke University (DU) and Duke University Health System (DUHS).
Recommends appropriate coverages and limits and negotiate with insurance companies and reinsurance companies (primary and excess) when necessary, directly or through insurance or reinsurance intermediaries.
Performs a variety of duties associated with claims management, including gathering information and recommending settlements for complex property, general liability, and automobile claims, lawsuits or incidents involving DU and/or DUHS (non-clinical). Negotiates settlement of claims within authority.
Assists the Director in the development of all risk control programs and monitors implementation and impact. Designs and conducts risk management trainings sessions for operational units as appropriate, as well as provides risk management assessment and consultation.
Reviews contracts for risk management implications and responds to departments, units, and schools with observations and recommendations.
Oversees implementation of strategic risk management initiatives as developed by and with the Director.
Participates and provides leadership and coordination on a variety of institutional committees as directed.
Supervises staff, as assigned.
The above statements describe the general nature and level of the work assigned to this position, but is not intended to be an exhaustive list of all responsibilities and duties required.
Education/Training: Work requires excellent oral and written communication skills and analytical skills generally acquired through completion of a bachelor’s degree program. CPCU or ARM certification is highly desirable.
Experience: Work requires a minimum of 5 years of progressive risk management experience in higher education, or practical risk management experience in another industry or equivalent insurance company or insurance broker experience. 3-5 years supervisory experience is desirable. Ability to work independently and handle competing demands while navigating a complex organization with a diverse population and decentralized culture.
Technical Skills: Ability to query complex databases, prepare analyses, and create verbal and written reports. Proficient use of computers; requires solid working knowledge of MS Office Suite (Word, Access, Excel, Power Point), html editing, etc,
Tracing its origins to 1838, Duke University has evolved into one of the world's leading institutions for education, research and patient care. Located in Durham, North Carolina, Duke is comprised of two major organizations: Duke University and Duke University Health System.