The Director of Student Accounts directs and manages the student facing account operations within the LIU Post Office of Enrollment Services overseeing and enforcing internal financial controls over the student transactional system. The Director works closely with the Vice President & Chief Financial Officer/Chief of Administration & Student Affairs to ensure policies, procedures, and protocols relating to student accounting, including financial aid postings, are administered in an efficient and effective manner.
Principal Responsibilities: • Provide daily oversight and coordination of student accounts receivables at the LIU Post campus and across the regional campuses; manage all billing and tuition timelines; facilitate communications with students, families, staff and third party agencies; direct all aspects relating to student accounts receivables, including the PeopleSoft Student Financials and Financial Aid modules, Touchnet, RMS, and Blackboard Transact. • Develop and prepare periodic reports to analyze and understand trends in tuition and fee revenue, student accounts receivable, implement university strategies to help reduce delinquencies and maximize collections. • Oversee the refund process and ensure student refunds are accurate and timely and in accordance with all local, state, and federal regulations; also ensure cashiering, student and third party billing, book voucher processing, external scholarship processing, TAP certification, 1098T reporting, student account reconciliations, and tuition remission processing are done in a timely and accurate manner. • Assist centralized financial aid activities, including, but not limited to, Federal Title IV financial aid processing; New York State TAP certification and processing; restricted/endowed scholarships; third party loan servicing; Federal, State, and private lender processing; and any external reporting requirements. • Manage the team's response to phone inquiries and emails relating to billing, payment plans, financial aid processing, third party loan servicer accounts, student facing records transactional processing including registration, transcript processing and other student enrollment reporting functions. • Work closely with campus, IT, and university center personnel to optimize functionality within the University's Oracle PeopleSoft Campus Solutions Student Financials and Financial Aid modules; work in collaboration with University Center and campus personnel, to create, update, and send timely communications to students and families. • Develop student financials analyses and reports using data mining tools within Oracle PeopleSoft Campus Solutions to provide data in response to all reporting requirements, surveys, and requests for scholarship and financial aid data. • Performs other duties and special projects as assigned or directed.
Qualifications: Bachelor's degree required, Master's degree preferred; 10+ years student financials and supervisory experience required. Detailed knowledge of accounting, auditing, and budgeting required. Knowledge of Federal and New York State laws relating to higher education financial management required; intimate knowledge of Oracle PeopleSoft Campus Solutions Student Financials and Financial Aid module experience preferred; excellent analytical, organizational, and communication skills; ability to manage staff; ability to work collaboratively with other members of the University community; working knowledge of MS Windows and Office Suites.
Special Information: Some travel is required to the University Center and campus sites.
LIU isan equal opportunity employer. LIU is committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our academic community. LIU encourages applications from all qualifiedindividuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.